Dear valued customer,

ASUS is committed to producing the highest quality products and we take every incident reported from our valued customers very seriously with immediate action. The U.S. Consumer Product Safety Commission (CPSC) has published an official announcement regarding an old batch of ASUS ROG Maximus Z690 Hero motherboards that has been rectified in December 2021. Again, this is not a new issue nor is it applicable to the newly reinstated inventory of our ASUS ROG Maximus Z690 Hero motherboards. We value your safety and thank you for your patience while we work through this with CPSC.

If you have any questions or concerns, please feel free to contact ASUS customer service.

Sincerely,
The ASUS Team