O-Sense
HARMAN, the wholly-owned subsidiary of Samsung Electronics Co., Ltd., announced that its Digital Transformation Solutions strategic business unit has been recognized as a leader in “Design and Development” and “Integrated Customer/User Engagement” as well as a rising star in ’Platforms and Applications Services’ in the ISG Digital Engineering Services Provider Lens™ 2023 US study.
HARMAN Digital Transformation Solutions has been acknowledged for its strong strategy, methodology and proven implementation capabilities for:
● Platforms and Applications Services: HARMAN’s strengths lie in cloud and infrastructure technology platforms, data engineering platforms and AI/ML-focused solutions.
● Integrated Customer/User Engagement: HARMAN’s expertise includes predictable and innovative CX development, performance at the Edge and ESG-aware customer experiences, backed by its deep internal capabilities in digital design powered by Edge analytics and cloud optimization.
● Design and Development (Product, Services and Experiences): HARMAN, along with its in-house, award-winning design agency, HUEMEN, helps enable clients to adopt DevOps best practices and achieve innovation agility with continuous integration, deployment, configuration management, testing automation, release management and site reliability engineering.
Nick Parrotta, President – Digital Transformation Solutions & Chief Digital and Information officer at HARMAN said, "We deeply appreciate the esteemed recognition we have received from ISG in all categories that hold significant value for us. These accolades highlight our strong commitment to client partnership and collaboration, to continuously adapt to evolving customer demands and assist enterprises in harnessing the vast potential of engagement, empowerment and growth. As a tech leader and pioneer, we continuously strive to utilize our internal strengths in digital design, edge analytics and cloud optimization so we can consistently and cost-effectively deliver exceptional experiences.”
Commenting on this, Ashwin Gaidhani, Lead Analyst at ISG said, “HARMAN is a leading player in cloud engineering with a customer-first human-centred digital experience design and delivery, focusing on developing and providing top-notch digital experiences to users. Their expertise in this area has enabled them to stay ahead of the curve and be at the forefront of innovation in the technology industry with their cutting-edge solutions and commitment to excellence.”
Additionally, HARMAN has also been identified as a leader in the "IoT Services and Solutions” 2023 ISG Provider Lens Study - U.S., across all four categories- Strategy Consulting, Implementation and Integration, Managed Services, and Data Management and AI on the Edge.
Previously, HARMAN was recognized as a leader in the ISG Provider Lens Study 2022 in the EU.
