News Highlights

• New Full-Band Capture remote diagnostic tools continuously monitor the entire 1GHz cable connection to all data and video channels.
• Provides real-time and unobtrusive cable performance information to quickly troubleshoot customer service issues.
• Lowers operator costs by reducing truck rolls for unnecessary service calls.

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Broadcom Corporation (Nasdaq: BRCM), a global innovation leader in semiconductor solutions for wired and wireless communications, today announced a full suite of remote monitoring and diagnostic capabilities based on its Full-Band Capture digital tuning technology.  By capturing the entire 1GHz cable spectrum, Broadcom's remote diagnostics provide access to real-time data and visibility into a user's home coax network for quick problem diagnosis and better overall customer service.   

Broadcom will demonstrate the technology at CableLabs Summer Conference in Keystone, Colorado August 5-7. Visit Broadcom.com to learn more.

Key Points

• Broadcom's Full-Band Capture Remote Diagnostics technology can be implemented on the company's entire cable set-top box, gateway and modem platforms using Full-Band Capture digital tuning technology chipsets.  Tailored to individual operator needs, operators can gather troubleshooting information without impacting customer video or data service.  New remote diagnostics features include:
  • Advanced diagnostic capabilities including demodulator statistics and RF spectrum analyzer functions.
  • Active non-intrusive monitoring to provide continual checks without impacting user viewing or broadband experience.
  • Integration with the TR-69 protocol, Simple Network Management Protocol (SNMP) or other web server-based protocols to provide both remote and home access to real-time RF diagnostics data.

Availability Broadcom's Full-Band Capture Diagnostics platforms are available today and supported on all cable set-top box, modem and gateway platforms with Full-Band Capture digital tuning technology.

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Quote Dan Marotta, Broadcom's Executive Vice President and General Manager, Broadband Communications Group: "Broadcom's breakthrough Full-Band Capture digital tuning technology not only gives operators the flexibility to deliver more channels and services at a lower cost, but it also enables the ability to deliver remote diagnostic services.  This service is not only delivering a vastly improved customer service experience, but also facilitates huge cost savings for operators."